All products available on our website qualify for free standard shipping on orders exceeding $99. Standard shipping applies to standard locations within the contiguous 48 states. Spotix, Inc. reserves the right to choose delivery type, carrier, and service level of each shipment when standard shipping is selected. For freight shipments, standard shipping includes curbside delivery and liftgate services. Special considerations and fees may apply to certain delivery exceptions (e.g. deliveries to hard to reach areas).
Expedited shipping options:
Most items shipped via standard parcel service may be expedited for an additional cost to decrease shipping time or guarantee delivery by a certain date. This does not include processing time, which may or may not be altered subject to manufacturer resources and discretion. Items shipped via freight are shipped at the fastest available speed (Priority Freight) and are, therefore, unable to be expedited further.
We’ve broken down some of the most commonly needed fireplace parts to make your shopping experience easier. It’s important to note that these repair and service parts are designed for use with specific models of fireplace or gas log sets. If you are at all unsure which part is right for your fire feature, please get in touch.
Fireplace venting can be a confusing topic once you start getting into the technical details of an installation. For this reason, we recommend you always work with an NFI-certified installer to make sure your appliance is safe and performing to its full potential.
If you have a standard Skytech fireplace remote control and you can’t get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again.
Fireplace remote control manuals are easy to misplace or accidentally destroy. If your owner’s manual is missing, you’ve come to the right place. We’ve gathered links to most of our top fireplace remote controls below. We’ve also included manuals for several other common fireplace accessories.
If you have a standard Acumen fireplace remote control and you can’t get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again.
If you have a standard Napoleon fireplace remote control and you can’t get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again.
If you have a standard Ambient fireplace remote control and you can’t get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again.
Troubleshooting a Skytech fireplace remote control is easier than you think. Our troubleshooting guide walks you through the step-by-step instructions.